Refund Policy

We understand that sometimes plans change. Here’s everything you need to know about amending or cancelling your PurePod booking:

Accommodation Bookings

  • You can amend or cancel your booking free of charge up to 14 days before your reserved stay.

Food Hamper Bookings

  • You can cancel your food hamper booking and receive a full refund up to 14 days before your arrival.

Specials & Discounts

  • The terms of specials and discounts may vary and will always be subject to availability, require payment in full and have restricted cancellation terms – see confirmation for details.

If you need help amending or cancelling your booking, just get in touch with us. We’re here to help.